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How it works

No surprises, start to finish. If anything here isn’t clear, email us and a person will answer.

What happens after you order

Select any stage to see what it involves.

  1. Seven short questions: who the song is for, what they're like, the moments you remember, and anything you'd like worked in. There's no word limit and no right answer — write it the way you'd say it. Your answers save as you go, so you can stop and come back.

    • No account needed
    • Saves automatically
    • Change any answer before paying

How long it takes, and what it costs

Delivery speeds and prices for a custom song
OptionDeliveredPrice
Standardwithin 7 days$40
Expresswithin 24 hours$65
Prioritywithin 6 hours$80

Nothing is charged until you review your order.

A woman handing a printed lyric sheet across a kitchen table to her mother, who is reading it and reacting.
Some people print the words and hand them over before they press play.

Revisions and refunds

If the song isn’t right, reply to the delivery email and tell us what to change. We’ll rewrite and re-record it once, free of charge. If you’re still not happy after that revision, we’ll refund what you paid in full — you keep the song either way.

How we use your story

What you write is used to make your song and nothing else. It is never published, sold, or shown to anyone outside the small team working on your order. We don’t use it in advertising, and we don’t share your email with anybody. Once your song is delivered you can ask us to delete the details you gave us, and we will.

Who owns the song

You do. Play it at a party or a service, give copies to family, keep it as long as you like. We won’t publish it or use it as an example without asking you first and getting a yes.